General Privacy Statement of Juncker Bike Parts for consumer data
General Privacy Statement of Juncker Bike Parts for consumer data
Juncker Bike Parts, hereinafter also referred to as Juncker Bike Parts for short, processes personal data of consumers. Juncker Bike Parts, considers it important to be transparent about this. In this general privacy statement Juncker Bike Parts, therefore provides general information about the use of consumer data. Where necessary, Juncker Bike Parts provides more specific information if data is obtained from consumers, for example when purchasing products, using apps and on other (brand) websites.
Juncker Bike Parts
Juncker Bike Parts is part of Accell Group N.V. This privacy statement only applies to consumer data that Juncker Bike Parts processes. That is, personal data of private individuals obtained by Juncker Bike Parts in connection with the offer and sale of the products and services of Juncker Bike Parts' brands.
Within Accell Group N.V., Accell IT B.V. is in charge of supporting all services in the field of IT. This allows Accell IT B.V. to be legally responsible for the handling of consumer data in parts alongside Juncker Bike Parts and sometimes even instead of Juncker Bike Parts. Consumers may address questions regarding the processing of their personal data to privacy@accell-it-services.com, or send a letter to Wilmersdorf 37, P.O. Box 5, 7300 AA Apeldoorn.
Dealers
Consumers purchase Juncker Bike Parts' products and services largely through authorized dealers and other resellers. These dealers and resellers do not belong to Juncker Bike Parts. Juncker Bike Parts is not responsible for the handling of consumer data by authorized dealers and other resellers. Dealers and other resellers are solely responsible for the consumer data they provide to Juncker Bike Parts in connection with the sale of Juncker Bike Parts products.
How does Juncker Bike Parts obtain consumer data?
When purchasing a bike or other product, consumer data may be registered with Juncker Bike Parts by the dealer or by the consumer himself. Some products, such as a connected bike, and the use of certain apps, also involve the processing of personal data. When visiting one of Juncker Bike Parts' (brand) websites, data are also recorded, such as the IP address, the data of the device used, and the items viewed. Contacting Juncker Bike Parts will also often result in the processing of personal data. Think of the request to send a brochure or the submission of a warranty claim.
What personal data does Juncker Bike Parts process?
Juncker Bike Parts processes data about the consumer himself, such as name, address, place of residence and contact data, and data about the products purchased or in which there is interest, such as the type of product and warranty, the dealer where a product was purchased or is in service, and maintenance data.
What does Juncker Bike Parts use personal data for?
Juncker Bike Parts uses personal data for:
- Support and service to consumer and dealer, as well as execution of the various agreements, being both the one between the consumer and the dealer and the one between Juncker Bike Parts and the dealer and as far as applicable the agreement between Juncker Bike Parts and the consumer;
- (Direct) Marketing, such as newsletters and the targeted display of advertisements and products on our own websites and on the websites of others. In doing so, Accell Nederland complies with the rules regarding requesting permission and providing an unsubscribe option.
- Performing analyses in order to improve products and services.
How long does Juncker Bike Parts store consumer data?
Juncker Bike Parts processes data for as long as is necessary for the purpose for which the data is used. This may depend on the consumer's unsubscribing, such as in the case of an account, newsletter or app. Data are in principle not kept longer than two years, unless longer retention is necessary to assess any complaints or claims or to comply with legal or administrative obligations.
How does Juncker Bike Parts secure consumer data?
Security of consumer data is an important part of our business operations. To ensure this, various security measures are taken. These include such things as a strong password policy, shielding the data from the Internet, encryption and employee authorization procedures. Consumer data is stored in secure technical rooms. These are cooled computer rooms with emergency power supplies and a combination of electronic doors with badges, object surveillance with cameras, alarm systems and surveillance. The measures mentioned above are part of the many measures Accell IT takes to protect the data of Juncker Bike Parts consumers. If you have a question about this or suspect abuse, please email security@accell-it-services.com.
Questions about consumer data?
Consumers have the right to inspect their data and the right to request correction and deletion of their data. If you wish to exercise this right or have another question, please contact us at privacy@accell-it-services.com.